Frequently Asked Questions
Quick answers to common questions about ordering, delivery and payments.
Ordering
How do I place an order?▾
Search, add to cart, choose address and payment, then place your order.
Can I order without an account?▾
You can browse without an account, but sign up to place and track orders.
How do I cancel an order?▾
My Orders, select the order, and Cancel until it is picked up.
Delivery
Where do you deliver?▾
Across active service cities. Enter pincode to check availability.
How fast is delivery?▾
Most items delivered within 30–90 minutes.
Can I schedule delivery?▾
Yes, choose Scheduled Delivery at checkout.
Products
Are products genuine?▾
Yes. All dealers are verified and stock comes from authorised sources.
Do you offer bulk pricing?▾
Yes, bulk tiers are shown on product pages and applied at checkout.
Payment
What payment methods?▾
UPI, Cards, Net Banking, Wallets, COD.
Do you support COD?▾
Yes, COD is available for most pin codes.
Returns
How do I return?▾
Raise a return from the order page within the window.
When will I get a refund?▾
3–5 business days after pickup and inspection.